How it works

From discovery to continuous optimisation — the seven stages that build your agent.

  1. 01

    Discovery

    What ArtificAgent does
    We analyse your needs, call volume and existing systems together.
    What we need from you
    Your agent brief or a short discovery call.
    Output
    A solution outline with agreed goals and scope.
  2. 02

    Agent design

    What ArtificAgent does
    We design conversation flows, tasks and human-handoff rules.
    What we need from you
    Your most common requests and business rules.
    Output
    An agent design document for your approval.
  3. 03

    Knowledge base

    What ArtificAgent does
    Your website, FAQs, pricing and service information become the agent's knowledge base.
    What we need from you
    Existing documents and verified business information.
    Output
    An approved knowledge scope the agent answers from.
  4. 04

    Integration

    What ArtificAgent does
    Your phone line, calendar, CRM or booking system is connected.
    What we need from you
    Technical access to the relevant systems.
    Output
    An end-to-end working integration chain.
  5. 05

    Scenario & capacity testing

    What ArtificAgent does
    We test with real scenarios and validate error cases and handoff flows.
    What we need from you
    Participation in test calls and feedback.
    Output
    A signed-off test report.
  6. 06

    Gradual launch

    What ArtificAgent does
    The agent goes live in a controlled rollout, monitored closely in the first days.
    What we need from you
    Launch timing approval.
    Output
    Your live, call-handling agent.
  7. 07

    Continuous monitoring & optimisation

    What ArtificAgent does
    Conversations are analysed; unanswered questions are surfaced and flows improved.
    What we need from you
    Periodic feedback.
    Output
    A communication infrastructure that gets sharper over time.

Let's design the AI agent your business needs, together.

Define Your AI AgentTalk to an Expert

Less Artificial. More Intelligence.