Call answering
Understands the reason, provides approved information and captures the request.
AI Voice Agents
A voice agent that understands the call, takes action and hands off when needed.
An AI Voice Agent is an AI-supported communication layer that speaks with customers by phone. ArtificAgent designs it to work with your knowledge, systems, authority boundaries and human team.
Inbound and outbound jobs
Scope is based on your real call reasons; each job is designed with its knowledge, action and handoff rule.
Appointments and bookings
Captures required fields and completes the authorised connected-system flow.
Lead qualification
Captures need, timing and fit, then routes to sales.
Follow-up and reminders
Runs confirmation, callback and follow-up tasks in consented scenarios.
After the conversation
The conversation does not remain only as audio. Intent, captured fields, completed action, handoff reason and next step are structured in scope.
Alongside the human team
Special price, complaints, sensitive cases, security risk, specialist judgement or a customer's request for a person are handed to the right team with context.
Handoff behaviour and destination are verified against the deployed telephony and project scope.
Plan your voice-agent scope around real call reasons.
Less Artificial. More Intelligence.