Every call is answered
Peak and after-hours demand disappears without a record.
ArtificAgent answers within the agreed operating scope and classifies the reason.
Demand is captured and the team sees what was handled or handed off.
AI COMMUNICATION INFRASTRUCTURE BUILT FOR YOUR BUSINESS
Your AI team answersevery call and turnsevery request into action.
ArtificAgent speaks naturally with customers by phone, provides approved information, schedules appointments, classifies requests, follows up and hands conversations to your team with context when needed.
- Business-specific setup
- 24/7 inbound and outbound calls
- Controlled human handoff
A verifiable delivery model:
- Business-specific setup
- Voice-first, complemented by chat
- Controlled human handoff
- Measurable pilot and improvement
- Integrations verified in scope
The phone demo is going live soon
The phone demo is not active yet; we do not pretend that a call has been scheduled. Explore the representative browser conversation or create a preliminary scope for your business.
Jobs it takes on
It does more than talk—it moves the work forward.
Each card connects the customer problem, the action ArtificAgent takes and the business outcome.
Appointments move straight to action
Phone, calendar and confirmation create repeated exchanges.
It captures required fields and completes the authorised connected-calendar flow.
The appointment or change request is complete and trackable.
New inquiries receive timely follow-up
Sales or appointment intent cools when first response is delayed.
In a consented outbound flow, it structures the need and timing.
Sales continues with context and a clear priority signal.
Repeat questions are resolved automatically
Teams repeat the same hours, status and process information.
It answers only from knowledge approved by the business.
Routine demand resolves faster and out-of-knowledge exceptions go to the team.
Customers reach the right team
Wrong queues and repeated explanations extend resolution time.
It captures intent, preliminary context and handoff reason.
The representative starts with the customer's context.
Follow-up starts after the conversation
Callbacks and confirmation tasks remain in personal notes.
It structures the next step, timing and responsible destination.
The follow-up can be sent to the agreed system and measured.
Conversation becomes measurable data
A recording alone does not explain reason and outcome.
It structures intent, captured fields, action, handoff and outcome.
Pilot KPIs become comparable at conversation level.
After-hours demand becomes visible
Opportunities and support needs outside hours are not recorded.
It captures information in an approved after-hours flow and separates urgency.
The team can start with a prioritised request and handoff list.
Industries
Start with the real reasons customers call in your industry
For each of 17 industries, we plan jobs, human handoff, integration needs and pilot KPIs separately.
Retail & E-commerce
During campaigns, deliveries and returns, teams answer the same status questions repeatedly. When buying intent and routine support share one queue, opportunities wait.
Healthcare & Medical
At appointment peaks, patients wait or give up. Staff are split between repetitive administrative questions and clinical work.
Finance & Banking
Customers repeat the same context to multiple representatives while routine questions and security risks wait in one queue. Correct separation requires both speed and control.
Real Estate
Listing demand expects a quick response. When it is delayed, serious buyers move on, and the need is still incomplete when someone finally calls back.
Education & Training
Prospects and parents ask the same questions across channels. While advisers repeat information, they have less time to explore high-intent candidates.
Hospitality & Travel
The phone rings while staff serve on-property guests; seasonality and time zones amplify the peak. Unanswered demand is never recorded, so the loss stays invisible.
Automotive
Service reception, vehicle handover and showroom conversations occupy the same teams. Requests wait or disappear before reaching the right department.
Professional Services
Requests wait while specialists are in meetings, and need, timing and document status are still unknown on callback. The first conversation is spent collecting basics.
Technology & Software
Users repeat the issue across channels, while tickets without version, environment and reproduction steps bounce back to the technical team.
Government & Public Services
When residents do not know which service they need, calls are transferred or restarted. At peaks, routine information waits alongside sensitive cases.
Food & Beverage
While staff serve guests, the phone either waits or interrupts service. Reservations, takeaway and branch questions share the same line.
Manufacturing
Dealers, distributors and customers call different teams about the same order or service. Routine status demand and technical exceptions get mixed.
Fitness & Wellness
At class peaks, new leads, trial requests and renewal questions wait. A follow-up gap opens between first interest and visit.
Legal Services
After-hours requests and reception notes may omit practice area and deadline. Critical context is missing when the lawyer calls back.
Non-Profit Organisations
Donor and volunteer questions surge during campaigns. When programme applications and sensitive support requests share a line, prioritisation becomes difficult.
Media & Entertainment
Ticket releases, live events and content launches create many similar requests at once. Queues grow when routine information and account exceptions are not separated.
Other
The real scope comes from why customers call, which system performs the action and which decisions must stay with people.
Use cases
Work across the moments that shape customer communication.
Voice Agent is the primary communication layer; each workflow is designed around your knowledge, authority and integration boundaries.
Inbound Call Management
Every incoming call answered and captured.
Outbound Call Operations
Planned outbound calls, consistent and measurable.
Reservations & Appointments
Booking and appointment requests, structured.
Lead Qualification
Serious buyers separated from casual browsers.
Customer Support
Common questions handled, complex ones handed off.
After-Hours Calls
You stay reachable outside business hours.
Multilingual Communication
Customers spoken to in their own language.
The journey of a call
A single call becomes business data in four steps.
Representative callTR · EN
- Representative callTR · EN01 · Voice
The customer calls, the agent answers
The call is answered according to the channel and operating scope defined in the project.
- Representative callTR · EN
Guest: “Any rooms for August 15th?”
Agent: “I’m checking the approved information source.”
Intent: bookingKnowledge base02 · MeaningSpeech turns into understanding
The conversation is matched to approved intents and knowledge.
- Representative callTR · EN✓
Booking request created
Aug 15–17 · sea-view
→Transfer request routed to front desk03 · ActionThe agent takes action
The scoped action is completed; ambiguous or authorised matters go to a human.
- Representative callTR · EN
Summary sent to the agreed destination
Sea-view room · Aug 15–17 · transfer · routed to front desk
Follow-up: a reception task was created for late-arrival confirmation.04 · DataThe outcome becomes a structured record
Summary, intent, action and follow-up data go to the destination agreed in scope.
Intelligence Center
Make what happens after each conversation measurable.
Call reason, completed action, human handoff and follow-up need are structured in scope. The reporting view and data destination are verified against the deployed product and integrations.
CallRecordIntentActionHandoffMeasure
Questions the pilot should answer
- Why do customers call most often?
- Which requests become actions or appointments?
- Which topics require a human handoff?
- Where and when does demand go unanswered?
Integrations
A controlled flow from your phone line to business systems
Discovery and testing define which systems can read data and which actions they may perform.
Telephony & SIPCRMCalendarBookingWhatsAppEmailWebhook / APICustom systems
There is no public list of verified product integrations yet. A system is considered ready only after it is tested in your environment.
Human control
It knows when to respond—and when to stop.
ArtificAgent operates only within approved knowledge, action and authority boundaries. Human handoff is configured for each project by scenario, team and operating hours.
ArtificAgent is designed to know not only what to say, but when to stop and hand the conversation to the right person.
- Unverified information
- Custom price or negotiation
- Complaint or sensitive customer situation
- Security risk
- High-value sale
- Medical, legal or financial assessment
- Action requiring authority
- Customer request to speak with a person
Setup model
The form does not generate an agent; it starts a managed implementation for your business.
- 1
Discovery
Call reasons, objectives, risks and baseline KPIs are defined.
- 2
Design
Conversation flows, authority and human handoff are designed.
- 3
Knowledge
Approved business knowledge and accuracy boundaries are prepared.
- 4
Integration
Telephony and required business systems are connected in scope.
- 5
Testing
Normal, exception and handoff scenarios are tested under control.
- 6
Launch
The approved scope launches gradually under monitoring.
- 7
Measure & Improve
Pilot outcomes are compared with the baseline and the scope is improved.
VERIFIED EVIDENCE APPROACH
We establish the baseline first, then compare pilot impact.
KPIs such as call coverage, action completion, human handoff and appointment or sales signals are defined before the pilot. ArtificAgent does not publish an unverified percentage as its own result, and representative conversations are labelled clearly.
Pricing
Clear usage pricing, implementation scoped to your business.
Every business has different call flows, knowledge, integrations, security needs and handoff rules. Implementation scope is defined after discovery.
Business-specific setup
Written quote
Based on conversation flows, knowledge, integrations, testing and controlled launch.
Usage
USD 0.21/minute
Based on actual conversation minutes defined as billable in the written quote.
Monthly platform fee
None
There is no fixed platform charge for unused capacity.
Frequently asked questions
What to know before you start
What exactly does ArtificAgent do?
ArtificAgent is a managed, voice-first AI communication infrastructure. Within the scope approved for your business, it answers calls, provides information, takes appointment and booking requests, routes important conversations to your team and structures conversation outcomes.
Do I set up my own agent myself?
No. ArtificAgent is not self-service software. You define your need; our team designs the agent, integrates it with your systems, tests it and launches it.
Can it connect to a human when needed?
Yes. Human handoff is configured according to the rules your business defines. In ambiguous or out-of-scope situations, the conversation is routed to the right person.
Does it work with my existing systems?
Telephony/SIP, CRM, calendar, booking, messaging and custom-system categories are assessed during discovery. A named product integration is considered ready only after it is verified in your environment.
How does pricing work?
There is no fixed monthly platform fee. Usage is USD 0.21/minute. Implementation is priced in a written quote after discovery based on conversation flows, knowledge, integrations, testing and human handoff.
How do I get started?
Use Plan for My Business to describe your call operation and needs. The flow does not generate a working agent; it helps our team prepare a preliminary scope, demo scenario and discovery agenda.
Plan your call workflow, pilot target and next step with us.
Less Artificial. More Intelligence.