Clinics & Healthcare
An AI assistant that clears the appointment line and speeds up patient communication
When appointment lines get busy, patients wait and staff can't keep up. ArtificAgent answers those calls in parallel, captures appointment requests and hands over to staff when needed. It never diagnoses or gives medical advice.
A busy line, a waiting patient
In the early morning and around lunchtime, the appointment line jams. A patient who can't get through either gives up or turns to another clinic; meanwhile staff are split between the phone and the patient in front of them. The loss usually goes unnoticed because it is never recorded.
Typical requests your clinic receives
- Booking, rescheduling and cancelling appointments
- Practitioner, department and specialty information
- Working hours, location and directions
- Pricing and contracted-institution questions
- Appointment reminders and confirmation
What the AI assistant does
- Takes the appointment request and collects a suitable slot
- Provides practitioner, department and hours information
- Gives location and directions
- Sends appointment confirmation and reminders
- Escalates to staff when urgency or a medical question is detected
- Delivers a summary of every conversation to your panel
Example conversation
A sample call flow
Hello, can I get a dermatology appointment this week?
Hello! Our dermatology department has Thursday 2:00 PM and Friday 10:30 AM open this week. Which suits you?
Friday 10:30 works.
Great. May I take your name and phone number to create the appointment? (I can't provide medical advice or diagnosis; your doctor will assess those.)
Mehmet Demir, +90 532 000 00 00.
Thank you. I've created your Friday 10:30 dermatology appointment and a confirmation message will be sent.
What happens after the conversation?
- The appointment request is saved as structured data
- A confirmation and reminder chain is initiated
- Cases needing a clinical decision are noted to staff
When it hands over to your team
- Any question involving symptoms, diagnosis or treatment
- Signs of an emergency
- Sensitive patient information and complaints
Connects to your systems
Trust and boundaries
- The AI never diagnoses or gives medical advice
- It appropriately discloses that it is an AI assistant
- Ambiguous or clinical cases are handed to staff
- Patient data belongs to your business and is processed only for purposes you approve
Define an AI Appointment Assistant for Your Clinic
Less Artificial. More Intelligence.