Reminders & Follow-up
Appointment and confirmation reminders, automated
Forgotten appointments and skipped follow-ups are direct losses. The AI sends timely reminders, collects confirmations and starts rescheduling when needed.
No-shows and forgotten follow-ups
Manual reminders slip; appointments are forgotten and follow-ups skipped. These losses are quiet but steady.
What the AI does
- Sends timely reminder calls/messages
- Collects confirmations and updates the record
- Starts rescheduling on cancellation
- Reports the outcome to the team
Example flow
- The pre-appointment reminder time arrives
- The AI reminds and asks for confirmation
- Confirmation / cancellation is recorded
- On cancellation, a new slot is offered
Human + AI
When it hands over to a human
Complex rescheduling or special cases are handed to the relevant team with context.
Trust and boundaries
- Only relevant, consented contacts are reached
- Timing and frequency are set together with you
- Conversation data belongs to your business