Hotels & Hospitality
An AI receptionist that answers every call and never misses a booking
The phone that rings while your front desk is busy is often a booking that goes to another hotel. ArtificAgent answers those calls simultaneously, provides information and captures the booking request.
A missed call is a missed booking
On a busy evening, the front desk is with three guests when the phone rings. The unanswered call doesn't call back; the guest dials the next hotel. After hours, the call isn't answered at all. Most of this loss is invisible — because it's never recorded.
Typical requests your hotel receives
- Room availability and rate questions
- Booking requests and detail collection
- Check-in / check-out times
- Airport transfer and directions
- Hotel services and amenities
- Multilingual guest communication
What the AI receptionist does
- Answers room and rate questions
- Checks availability and collects booking details
- Explains check-in/out and hotel services
- Takes transfer and location requests
- Speaks to multilingual guests in their language
- Routes the right conversations to the front desk
- Delivers a summary of every conversation to your panel
Example conversation
A sample call flow
Hi, do you have a sea-view double room for August 15th?
Hello! We have sea-view availability for August 15th. How many nights are you planning to stay?
Two nights. Is airport transfer possible too?
Of course, we offer airport transfer. I can take your booking details and pass them to the front desk. May I have your name?
Ayşe Yılmaz. We'll arrive late in the evening.
Thank you, Ms. Yılmaz. I've added your late-arrival note and routed the transfer request to the front desk. We'll confirm with you shortly.
What happens after the conversation?
- The booking request is saved as structured data
- Special requests (late check-in, transfer) are noted to the desk
- The prevented lost opportunity becomes visible in your panel
When it hands over to your team
- Group/event bookings and custom rate negotiation
- Complaints and sensitive guest situations
- Requests beyond the knowledge base that need authority
Connects to your systems
Trust and boundaries
- The AI appropriately discloses that it is an AI assistant
- Ambiguous or out-of-scope cases are handed to the front desk
- Rates and availability come only from the knowledge base you approve
- Conversation data belongs to your business
Define an AI Receptionist for Your Hotel
Less Artificial. More Intelligence.