Information and intake
Answers from approved sources and structures required fields.
AI Chat Agents
Written customer communication that complements Voice Agent.
AI Chat Agent does not replace the core Voice Agent product. It extends ArtificAgent's approved knowledge, intake and routing approach to written channels. Channel availability is verified in project scope.
Jobs across written channels
Website messaging and messaging channels verified in the project can structure information, sales and support demand under the same business rules.
Sales routing
Routes product or service interest and contact preference to the right team.
Support intake
Captures issue context and sends unresolved cases to support.
A shared customer-context goal
Combining voice and written conversations into one customer context depends on integrations and identity. It is scoped only after current products and systems are verified, never promised as already available.
Plan the Voice Agent need first, then complementary channels.
Less Artificial. More Intelligence.