Solution model
Not a self-service tool — an end-to-end delivered service
With ArtificAgent you don't build your agent yourself. You define the need; we discover, design, integrate, test, launch and improve the solution. The lifecycle below is applied to every project.
- 01
Discover
We understand your needs, call volume and existing systems.
- 02
Design
We design conversation flows, tasks and human-handoff rules.
- 03
Integrate
We connect your phone, calendar, CRM or booking systems.
- 04
Test
We test with real scenarios and validate error and handoff flows.
- 05
Launch
We roll the agent out in a controlled way, monitored closely at first.
- 06
Monitor & Improve
We analyse conversations and make the flows sharper over time.
Solution model
Step-by-step setup
- 01
Discovery
We analyse your needs, call volume and existing systems together.
Output: A solution outline with agreed goals and scope.
- 02
Agent design
We design conversation flows, tasks and human-handoff rules.
Output: An agent design document for your approval.
- 03
Knowledge base
Your website, FAQs, pricing and service information become the agent's knowledge base.
Output: An approved knowledge scope the agent answers from.
- 04
Integration
Your phone line, calendar, CRM or booking system is connected.
Output: An end-to-end working integration chain.
- 05
Scenario & capacity testing
We test with real scenarios and validate error cases and handoff flows.
Output: A signed-off test report.
- 06
Gradual launch
The agent goes live in a controlled rollout, monitored closely in the first days.
Output: Your live, call-handling agent.
- 07
Continuous monitoring & optimisation
Conversations are analysed; unanswered questions are surfaced and flows improved.
Output: A communication infrastructure that gets sharper over time.